Carer organisations

Each local authority has a carer’s organisation. They provide support to carers including advice, information, social activities, help to have a break, counselling and ’emergency cards’ which you can carry with you to show that you are a carer. You can also talk to Dorothy House’s Family Support Team – please call our Clinical Coordination Centre on 0345 0130 555 (Monday-Friday, 8-6pm; Saturday-Sunday 9am-5pm).

Additional to Dorothy House, these organisations can also help:


Local carer organisations

Bath and North East Somerset Carers’ Centre
For carers based in Bath and North East Somerset, providing free help, advice and support to make caring a little easier.
01761 431 388

Crossroads Care Wessex
Offering a variety of services to support carers throughout North Somerset, Plymouth, Torbay and Bath and North East Somerset. Supporting people in their own homes and assisting people to maintain their independence wherever possible.
01761 436 673

Somerset Carers
Somerset Carers is the first dedicated support service for carers across Somerset, offering information, advice and guidance as well as emotional support, signposting to other organisations, training, and a telephone support service for unpaid carers.
0800 316 8600

Carer Support Wiltshire
Carer Support Wiltshire can offer emotional support, one-to-one advice, useful information and breaks to anyone aged 16 or over who is giving unpaid care to a child or adult in their day-to-day life.
0800 181 4118


Other local organisations

We Hear You (WHY)
A free counselling service in Frome, Warminster and Bath.
01373 455 255

Bath and North East Somerset Adult Social Care
01225 396 000

Wiltshire Social Care
0300 456 0111

Somerset Direct
0845 345 9133

Citizens Advice Bureau
Bath and North East Somerset 0845 603 5452
Wiltshire 03444 111 444 (landline callers) / 0300 456 8375 (mobile callers)
Mendip 0344 488 9623


National organisations

Carers UK
0808 808 7777

Age UK
0800 169 6565

Macmillan Cancer Support
0808 808 0000

Department for Work and Pensions
0800 882 200

Pension Credit
0800 99 1234

Counselling Directory
0844 8030 240 (Calls will cost 7p per minute plus your telephone company’s Access Charge)