Our reports and newsletters
In this section you will find our current Annual Report documents which contain our financial accounts. You will also find our Quality Accounts and our latest Care Quality Commission (CQC) report, which provides details of our standards of care.
You'll also find links to our latest Newsletters; we invite you to flip through these at your leisure and read about our latest news, fundraising and meet some of our heroes.
Annual Report
Our Annual Report and Accounts sets out our financial information for 2023/24. This includes information about new projects and initiatives throughout the year and how we raised and spent our funds.
Links & Downloads
Impact Report
Our Impact Report for the financial year April 2024 – March 2025 (FY24/25), showcases the hard work of our staff, volunteers and community partners in delivering personalised care and support to those who need it most.
This year, we have cared for more people than ever, with more than 90% of this care being delivered out in the community (as opposed to at our Winsley site). We have invested in community bereavement support, providing training and the opportunity for people to support others around them through the most difficult times. We have further developed our beautiful grounds in Winsley to become a true community asset – a space for reflection and connection with nature.
Links & Downloads
- Dorothy House Impact Report FY2425 (PDF, 2.56MB)
Impact Report 2024/2025
Quality Account
Our Quality Account ensures that our patients and their families are safe and well-supported and that NHS money is being used efficiently to provide the highest standards of care.
Links & Downloads
- Dorothy House Quality Account FY2425 (PDF, 816.63Kb)
Quality Account
Care Quality Commission (CQC)
Dorothy House is committed to providing the highest quality of palliative and end of life care.
We are regularly inspected by the Care Quality Commission (CQC) to ensure that we meet service-specific standards. The CQC is an independent regulator of health and adult social care in England with an aim to improve and maintain better standards of care.
Our last inspection report was published in January 2017 and we were rated as Outstanding. In July 2021 the CQC undertook a review of our data and confirmed that our rating as ‘Outstanding’ remains unchanged.
Our ‘Outstanding’ rating also remains unchanged for 2022. Our latest inspection report was published in August 2022 and can be viewed below.
Links & Downloads
- CQC Report 2022 (PDF, 357.2Kb)
CQC Report 2022
- CQC Report 2016 (PDF, 133.04Kb)
CQC Report 2016
Newsletters
The Dorothy House Newsletter is our regular print/e-publication that we produce for our supporters. It’s a fantastic way to keep up to date on our latest news, meet some of our staff and volunteers, engage with the wider fundraising community and find out about opportunities to get involved. Below are links to each of our latest editions for you to read at your leisure.
Spring/Summer 2025 edition – click here
Autumn/Winter 2024 edition – click here
Links & Downloads
- https://analytics-eu.clickdimensions.com/cn/aosbw/DHsubscribe
Subscribe to Newsletter
Community First: Chew Valley Needs Analysis for Life Limiting Illness and End of Life Care
Community First carried out 125 listenings with residents in Chew Valley between January-March 2024. Community Organisers listened to people in six local communities and two community groups.
An Executive Summary of this report in HTML (plain text) format can be found here.
Links & Downloads
- Dorothy House Hospice Care - Chew Valley Thematic Needs Analysis July 2024 (PDF, 1.73MB)
Community First: Chew Valley Needs Analysis for Life Limiting Illness and End of Life Care
Subscribe to our Newsletter
Subscribe to our Newsletter to find out all the latest news from the Hospice and how your support is helping us be there when it matters most. It comes out three times a year (Spring, Summer and Autumn/Winter) and is available in a hardcopy through the post or sent directly to your inbox.
It is full of great ideas about how you can get involved and how you can make the difference to your community.