Our reports and newsletters

In this section you will find our current Annual Report documents which contain our financial accounts. You will also find our Quality Accounts and our latest Care Quality Commission (CQC) report, which provides details of our standards of care.

You'll also find links to our latest Newsletters; we invite you to flip through these at your leisure and read about our latest news, fundraising and meet some of our heroes.

If you’d like a hard copy of any of our reports, please email Anna Robertson, Trust and Grants Officer, who will be happy to send these to you: anna.robertson@dorothyhouse-hospice.org.uk

Annual Report

Our Annual Report and Accounts sets out our financial information for 2020/21. This includes information about new projects and initiatives throughout the year and how we raised and spent our funds. We have two versions: one full accounts and the Impact Report provides a shortened, at-a-glance summary of our last year’s activities.

Quality Account

We receive approximately 19% of our funding from NHS contracts and, along with other NHS healthcare providers, we annually produce reports on the quality of our services. The report ensures that our patients and their families are safe and well supported and that NHS money is being used efficiently to provide the highest standards of care.

Care Quality Commission (CQC)

Dorothy House  is committed to providing the highest quality of palliative and end of life care.

We are regularly inspected by the Care Quality Commission (CQC) to ensure that we meet service-specific standards. The CQC is an independent regulator of health and adult social care in England with an aim to improve and maintain better standards of care.

Our last inspection report was published in January 2017 and we were rated as Outstanding. In July 2021 the CQC undertook a review of our data and confirmed that our rating as ‘Outstanding’ remains unchanged.


The Dorothy House Newsletter is our regular print/e-publication that we produce for our supporters. It’s a fantastic way to keep up to date on our latest news, meet some of our staff and volunteers, engage with the wider fundraising community and find out about opportunities to get involved. Below are links to each of our latest editions for you to read at your leisure.


Spring 2022 edition – click here

Autumn/Winter 2021 edition – click here

Summer 2021 edition – click here


Links & Downloads

Subscribe to our Newsletter

Subscribe to our Newsletter to find out all the latest news from the Hospice and how your support is helping us be there when it matters most. It comes out three times a year (Spring, Summer and Autumn/Winter) and is available in a hardcopy through the post or sent directly to your inbox.

It is full of great ideas about how you can get involved and how you can make the difference to your community.