This December, sign up to be a Dorothy House Champion and help us raise £350,000 in just 36 hours!
Our Life Lines campaign aims to raise a total of £500,000. Here’s how you can help us make a perfect start.
Funding is our lifeline. Without it we simply couldn’t provide the level of care and compassion we give to thousands of people each year. Although we continue to care for more people than ever, we need to do more. There are still people in our community who do not have access to the end of life care they need and deserve. Help us continue to be there for those facing death in our communities, now and in the future.
Becoming a Dorothy House Champion - what do you need to do?
*Matched funding will be awarded up to the total funding amount available. Donations received after the matched funding has been met will be gratefully received but not eligible within this funding offer.
For more information, please email lifelines@dorothyhouse-hospice.org.uk or call 01225 721480
How your donations will fund vital end of life care
Life Lines Appeal 2025 FAQs
Q: What is Charity Extra?
A: Charity Extra is a unique service-based, digital community crowdfunding platform different to any other you may have come across. They offer an advanced platform that allows charities to keep more, whilst benefiting from the power of crowd-giving.
Q: When is the appeal running?
A: Life Lines Appeal will go live at 10am Sunday 7 December and finish at 10pm Monday 8 December.
Q: What is the fundraising goal?
A: We hope to raise an amazing £350,000 in total. Throughout the duration of the appeal, donations will be doubled, thanks to our matched funders*.
*1 Matched Funding will be awarded up to the total funding amount available. Donations received after the matched funding has been met will be gratefully received but not eligible within this funding offer.
Q: What is Matched Funding?
A: We have an amazing group of funders who will be pledging donations towards this appeal, doubling donations received during the 36hr appeal. Any person that donates will see their donation double at the point of payment. Once the pot of matched funding has been used, people can still donate but their donation will not be doubled.
Q: What percentage do Charity Extra take from donations?
A: Nothing at all from the Matched Funding. They then take a flat 5% fee from donations received on their platform, plus a standard processing fee (in line with any other platform we use). Please do remember that without this expert funding tool and support we would not be able to raise funds this way.
Q: When will I get sent a link to my donation page?
A: You will receive a link to your own team’s donation page shortly before the appeal goes live.
Q: Why can’t we get the link earlier and start getting donation now?
A: You are welcome to tell people about the appeal, and the amazing work being done here at Dorothy House in advance, but we want to save all the excitement for the 7 December to really make the magic happen. So our appeal page will go live on the 7 December and we will send you the link the night before.
Q: Will you supply me with wording for a text, WhatsApp message, social media post or email?
A: Yes, we will be sending out our recommended messaging, which you can edit. This will be sent to you on Saturday evening with the personal link to your donation page.
Q: Can people also donate with cash or cheques, or is it only via the CharityExtra website.
A: Yes, we can accept cash and cheques, if you need any help with this please do call the fundraising office on 01225 721 480 or email supportercareteam@dorothyhouse-hospice.org.uk
Q: Who should cheques be made out to?
A: Dorothy House
Q: Can donations be made over the phone or by bank?
A: Yes, but anyone who wishes to donate this way should give us a call on our fundraising number 01225 721480.
Q: Will I be notified when someone donates to my page?
A: Yes, you will receive an email notification. If somebody chooses to donate anonymously on the public page, you will still be notified about their donation.
You will be able to track the number of gifts and how your page is doing in real time throughout the duration of the appeal.
Q: What do I do in the run-up to the appeal?
A: Nothing! We will be in touch a week before the campaign. We will be hosting open information evenings if you would like to attend, details will be emailed to you. These are just to say thank you again, and answer any final questions people may have. This is not compulsory of course but we do recommend it. If you have any questions in the meantime, please get in touch.
However if you know anyone else who could make a great champion, please share the appeal with them and spread the word!
Q: What is my role during the appeal itself?
A: On the morning of the appeal itself, 7 December, you will send out the messaging to all of your contacts to ask them to support and donate to the Dorothy House “Life Lines Appeal” We will provide all the template wording for you as well as video links about our work that you are welcome to use.
During the 36 hours we ask you to contact as many people as possible, as many times as you are comfortable with over as many mediums you can think of. This is about creating a ripple effect, loads of people donating at the same time, encouraging others to do the same.
If you have any further questions about the appeal, please do call or email any time! 01225 721480 or lifelines@dorothyhouse-hospice.org.uk