Telephone Companion Service
Given the knock-on effect of Coronavirus and lockdowns, in-person Community and Compassionate Companions services have been temporarily suspended.
However, our volunteer telephone companions are now able to provide regular phone calls to both patients and family members to support those who might feel socially isolated and/or lonely. Working alongside the clinical and therapeutic teams, the Telephone Companions offer friendly calls, based around the social needs of the patient rather than their clinical need.
ON HOLD: Community Companions (community based)
Community Companions are volunteers who spend time with patients in their home, usually for two or three hours each week. They are there to provide companionship and emotional support, which may also allow carers to have some time for themselves.
A member of the Community Companions Team usually meets patients before matching them with a compatible volunteer. Companions take their lead from patients – so they may spend their time together chatting, sharing music, playing board games or maybe visiting the shops or going for a coffee, depending on the patient’s wishes.
Some of our Companions also help patients document their life stories – with photographs, voice recordings, letter writing and scrapbooking – creating something valuable to pass on to loved ones.
ON HOLD: Compassionate Companions (hospital based)
Compassionate Companions is a service we offer that is based at the Royal United Hospital (RUH) in Bath. It’s designed for hospital patients who are at the end of their lives and who might otherwise be alone. Compassionate Companions can also sit with a patient so that their family and friends can have time away from the bedside.