Referral process

The Dorothy House referral process is straight forward. This section sets out the criteria and process steps we follow in order to refer patients (palliative and non-palliative) and carers.

Who can make a referral?

Any professional involved in the care of a patient or carer. Patients and carers are welcome to call our Contact Centre team to discuss a self-referral, however any request will still require a professional to complete a referral form (i.e. GP, hospital, Nurse Specialist, District Nurse, Social Worker etc).

If you would like to discuss the referral process further, please call our Clinical Coordination Centre on 0345 0130 555 (Monday-Friday, 8-6pm; Saturday-Sunday 9am-5pm) or at other times 01225 722 999 (24 hr Advice Line).